F.A.Q
About payments
Question: How to pay?
Answer: We accept:
1) All popular cards: Visa, Mastercard, American Express, Discover, JCB, Diners
Question: Can I pay by DEBIT cards?
Answer: Yes.
Question: Will I be charged automatically after my membership finishes?
Answer: yes we perform automatic rebills for future payments.This can be cancelled at anytime by contacting us.If you have any payment issues please contact us at info@email2femail.com
Question: How will your transaction appear in my card statement?
Answer: It will appear as "2CO"
Question: What currencies do you accept?
Answer: - If you pay by card online, we accept: US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, Euro, Danish crones, Norwegian crones, Swedish crones, British pounds, Japanese yens and Swiss francs.
Question: My account is not activated
Answer: - Please check your mail. If you have a "email2femail.com Sales Receipt" e-mail from our billing provider 2CheckOut (2CO), please send us your 2CheckOut.com Order Number. We'll check your payment and upgrade your account.
- If you do not have a "email2femail.com Sales Receipt" e-mail from our billing provider 2CheckOut (2CO), it means that your payment was incorrect and you should remake your payment via via the join page.
Question: Can I pay after my contacting with a lady (or ladies)?
Answer: No, you cannot. First you have to acquire Gold membership. Then you are allowed unlimited access to our database of ladies and you can contact as many as you wish.
About your profile
Question: How can I become a member?
Answer: Follow the "join now" button, fill in the form and add Your profile to database. Please record Your personal profile code and password. You will need this info to edit Your profile.
Question: How to upload my photos?
Answer: Go to the "Add Profile"page for that.
Question: How to edit preview of my photos?
Answer: Please use Edit preview link after you login, in members area.
Question: I can't find my profile. Why?
Answer: Please logout first before your searches.
Question: I deleted my profile by mistake. How to reactivate it?
Answer: Please create a new profile as usual. If you had a paid membership let us know about it, we'll reactivate this feature as well.
Question: How can I delete my profile?
Answer: Please use "Delete your profile" link if you have any problems contact us and we will delete your profile .
Question:How to hide my profile?
Answer: Just delete your profile, and your profile will be invisible.
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About e-mails
Question: I have sent several letters but no replies. What am I doing wrong?
Answer: Please make sure that you have completed your profile and uploaded your photos. When a lady receives a letter from you , she would like to know more about you and see your photos. With photos your chances to receive positive replies are much greater. Do this small thing and guarantee your chances for positive reply. You can complete your profile and upload your photos through your account page.
Question: I do not see some member who I wrote to?
Answer: This user has deleted his or her profile.
Question: How to unsubscribe from your news?
Answer: Variant 1: Please click at appropriate link in news e-mail. Find this text: "To unsubscribe from news, just follow this link".
Option 2: Please contact us at info@email2femail.com and we will unsubscribe you.
About login and password:
Question: I have forgotten my password!
Answer: Please follow the link "Forgotten Password". Enter Your email and press "Send" button. Your ID number will be send to Your e-mail address. Please note that Your e-mail address must match the address You entered in Your profile settings, due to security reasons.
Question: I am unable to login, but I use the right e-mail and password. Why?
Answer: - Please setup Internet Security settings of your browser on middle level.
Menu: Tools>>Internet Options>>Security, select medium level and click at OK button. Please try to login now.
- If you still can't login please check cookies setting at your browser. They must be in Enabled mode. (Information About Cookies on Microsoft.com)
- If you use other security or ad blockers programs please put our site at their white list.
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